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Managing and avoiding patient dissatisfaction after IOL implantaion
Session Title: Multifocal IOL results
Session Date/Time: Sunday 06/10/2013 | 14:30-16:00
Paper Time: 15:42
Venue: Forum (Ground Floor)
First Author: : J.Kruger SOUTH AFRICA
Co Author(s): :
To give surgeons a guide to managing patient dissatisfaction after IOL implantation.
Tygervalley Eye and Laser Centre, Cape Town , South Africa.
20 years experience in a cataract and refractive practise, builds experience in managing patient dissatisfaction in IOL patients.
A systematic approach to managing patient dissatisfaction is presented.
6 Steps are necessary in managing patient dissatisfaction and are discussed. Preventative measures are also presented.